Shipping Policy

Core Shipping Regions

The contiguous United States (48 states), Canada, and Australia.

• Merchandise subtotal ≥ $99.00 USD: free shipping.
• Merchandise subtotal < $99.00 USD: $9.90 USD flat rate.

Hawaii, Alaska, and US territories are not included in the core shipping region and follow non-core rules.

Non-Core Destinations

Launch non-core whitelist: New Zealand, Singapore, and Japan.

• Default flat rate: $15.00 USD.
• Destinations may enter manual review for remote-service conditions, risk, or abnormal logistics cost.

Countries outside the confirmed whitelist are blocked at checkout until explicit tax and compliance support exists.

Dispatch Times

• Ready-to-ship razors and accessories: normally 2–5 business days after payment clears.
• Harbor brush builds: require a 24–48 hour curing window before entering the shipping queue.

Split Shipments

Orders may ship in multiple parcels when fulfillment timing or origin differs. Internal splits do not justify a second shipping fee by default.

Duties, Taxes, and Import Charges

Unless checkout explicitly prepays import charges for a destination, duties, taxes, customs handling, brokerage, and similar import charges remain the buyer's responsibility.

Tracking

Tracking information is sent to the checkout email after dispatch. Carrier-estimated delivery dates are estimates only.

Cancellation and Refund

If an order is cancelled before dispatch due to unsupported destination or risk review, the full captured amount is refunded. If a parcel has already been dispatched and later encounters refusal, customs failure, or address error, deductions follow the active Returns policy.