Contact
For order questions, product questions, or anything else — email is the fastest way to reach us. We respond within 1–2 business days.
Support email
support@ormixa.com
Phone & WhatsApp
For urgent order issues, message us on WhatsApp. Email is still the fastest for non-urgent questions.
Before reaching out, you may find your answer here:
Business address
ECE Innovate Homes LLC1207 Delaware Ave #3186
Wilmington, DE 19806
United States
Mailing address only; walk-ins are not accepted.
ORMIXA® trademark is licensed from Guangzhou Yanyang Technology Co., Ltd. for direct-to-consumer sales in the United States.
All product warranties, refunds, and customer service are provided solely by ECE Innovate Homes LLC.