Privacy Policy

Data Controller

The data controller for customer data collected through this storefront is ECE Innovate Homes LLC, 30 N Gould St # 38010, Sheridan, WY 82801, United States.

What We Collect

We may collect: name, email address, shipping and billing addresses, phone number, order contents and value, shipping and tracking data, session identifiers, cookie and session data, device, browser and IP information, fraud signals, and support messages.

Payment Processing

Payment execution is handled by Stripe. ORMIXA does not store full card numbers. Stripe's privacy policy governs payment data processing.

Cart and Session Data

Cart truth is server-owned. Browser storage is used only for non-authoritative UI preferences when needed. In jurisdictions requiring consent for non-essential tracking, browser identifiers beyond essential storage remain disabled until consent is granted.

Data Sharing

We may share data only with: Stripe (payment processing), carriers and logistics partners (shipping and fulfillment), infrastructure providers (hosting and email), and advisers or authorities where legally required or reasonably necessary.

Your Rights and DSAR

You may request access to, correction of, or deletion of your personal data. A privacy request becomes actionable only after identity verification succeeds. Our default target for responding to verified data subject access requests is 30 days from verification. Any lawful extension will be logged with reason before the due date changes.

Privacy and data requests: privacy@ormixa.com

Data Retention

Retention is tied to operational necessity, accounting and tax duty, fraud prevention, warranty and returns handling, or legal obligation. Stale operational data is deleted or de-identified.

Trademark

ORMIXA® is a trademark owned by Guangzhou Yanyang Technology Co., Ltd. and exclusively operated in the United States by ECE Innovate Homes LLC under license.